Reference

bpjs777 Terms & Conditions For Your Account

bpjs777 Terms & Conditions set the rules for opening, using and closing your account, including how DANA, OVO, GoPay and QRIS details are handled.

Account access rulesWallet handling termsPolicy contact pathIndonesia account context
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bpjs777 bpjs777 Terms & Conditions For Your Account
HELP WITH TERMS

Find Policy Help Beside Your Cashier

A clear support route matters when a clause affects your account, wallet status or access request.

Account clarification Use the policy contact path when you need a clause explained before opening an account, especially around phone verification, duplicate details or access where local law permits.
Wallet record check For DANA, OVO, GoPay or QRIS questions, include the transaction reference and wallet status shown in your account. We use those details to locate the relevant terms.
Policy change request Ask us to explain a changed clause or record your request to close an account through the support link beside the cashier. Keep the reply for your account records.
DATA AND SECURITY

How We Apply These Account Rules

Our handling of this policy starts with the account details needed to provide access and check transactions.

Account data

We use the details you submit during account opening and phone verification to match your account activity. Keep your name, phone number and wallet information current so policy checks are not delayed.

Cookie choices

Cookies can preserve session settings and help us remember the route you took to the policy page. Your browser controls whether cookies remain, while required session cookies support account access.

Login protection

Your password and phone verification step are part of the account rules. Do not share login codes, and contact us through the cashier-side support path if access details appear changed.

Transaction records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may be retained with account records for matching and policy checks. We use the reference supplied by you to trace a transaction.

Retention requests

The current Terms & Conditions describe why records are kept and when they may be removed or retained. Ask support which record category applies before requesting a change or closure.

Contacting us

For a correction, access question or data request, use the policy contact path and identify your account with the requested verification details. We answer from the record linked to your request.

Terms & Conditions Questions From Indonesia

These Terms & Conditions answers address the points most likely to affect your first account step: eligibility, verification, wallet records, policy changes and data requests. If your situation is not covered, use the support path beside the cashier and quote the clause or account message you are asking about.

They apply to opening and using your account, phone verification, account security, wallet records, transaction checks, access rules, policy changes and account closure. They also govern use where local law permits.

Yes. Account and lobby access depends on local law. You should check the current eligibility wording before completing account steps, and we apply these terms only where local law permits.

Phone verification helps connect the account to the details you submitted and supports account protection. It is an account step under the Terms & Conditions before access can be provided where local law permits.

DANA and QRIS references may be matched with your account details and transaction request. The wallet should belong to you, and the reference or receipt may be requested when a status needs checking.

Yes, send a data correction or access request through the policy contact path. Include the requested account verification details, explain the change, and we will assess it under the current Terms & Conditions.

We replace the displayed policy wording when a change is made and identify the relevant update in the Terms & Conditions area. Read the current version before continuing account or wallet activity.

Contact us through the support link beside the cashier and request account closure. We may need to confirm your identity and settle open records before processing the request under the current Terms & Conditions.

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